Microsoft Dynamics® AX 2012 Service Management 80414 in is an instructor-led course that caters students with an overview of Service management features and functionality in Microsoft Dynamics® AX 2012. It covers important functions and elaborates how service management is unified with the Project management and accounting module.
The applicants for this course should at least have basic knowledge of the earlier versions of Microsoft Dynamics AX.
Module 1: Introduction
Module 2: Service Agreements
Module 3: Service Orders
Module 4: Service Level Agreements
Module 6: Repair in Microsoft Dynamics AX 2012
Module 7: Service Management Bill of Materials
Module 8: Service Subscription
Module 9: Use of the Enterprise Portal for Service Management
This course is for the following, with moderate to extensive knowledge of Project management and accounting functionality in Service management.
The students should have knowledge and work experience of the following, before attending this course:
|Microsoft Certified Professional (MCP) - ||USD 108|
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