Sales and Marketing in Microsoft Dynamics® AX 2012 is an instructor-led training (ILT) course that provides the knowledge and skills to the students for setting up and using the CRM functionality in the Microsoft Dynamics® AX 2012 Sales and Marketing module.
Objectives:
You should be able to meet the following objectives after the completion of the course:
Module 1: Overview
Lessons
Module 2: Sales and Marketing Setup
Lessons
Module 3: Sales Management
Lessons
Module 4: Prospects
Lessons
Module 5: Contact Activities and Responsibilities
Lessons
Module 6: Telemarketing
Lessons
Module 7: Campaigns
Lessons
Module 8: Leads and Opportunities
Lessons
Module 9: Case Management
Lessons
Module 10: Common Tools Setup
Lessons
The students should have knowledge of the following, before attending this course:
Introduction to Microsoft Dynamics® AX 2012
Name | Code | Fee |
---|---|---|
Microsoft Certified Professional (MCP) - [] | USD 127 |
OR