In this Microsoft Dynamics CRM 2016 Customization and configuration course you’ll learn how to customize the Dynamics CRM 2016 system to meet the specific needs of your business.
You’ll start by learning to configure the Dynamics CRM 2016’s settings to help manage your business processes more effectively. You’ll move on to managing and customizing entity relationships and field configuration. Plus, you’ll learn to manage business rules, workflows and business process flows. These skills will help you tailor Dynamics CRM 2016 to perform company and team specific actions.
Individuals wishing to obtain a certification in Microsoft Dynamics CRM 2016 Customization and Configuration should take this exam. The primary audience configures and customises Dynamics CRM by using the tools available in Dynamics CRM. This audience typically includes implementation consultants, technical support technicians and system administrators. Candidates need a working knowledge of Dynamics CRM features and functionality, as well as a working knowledge of development, implementation and data structures.
Name | Code | Fee |
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CRM 2016 Customization and Configuration | Mb2-712 | USD 100 |
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