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This course relates to Red Hat Enterprise Linux 6. It is a heavily lab-oriented class designed to help the applicant learn or improve troubleshooting skills. Applicants will gain troubleshooting experience by debugging live, virtualized systems.
Being Proactive, Part 1 Proactively monitor log files, hardware, file systems, and system and network performance Being Proactive, Part 2 Several approaches to managing configuration changes and developing a recovery plan Basic Troubleshooting Techniques and Procedures An introduction to troubleshooting methods, best practices, and tools Booting Issues Use recovery runlevels and rescue mode; work with advanced GRUB features Hardware Issues Preempting hardware failures (looking for the signs); protecting against hardware failures; redundant configurations; tools to help identify hardware failures and intermittent problems File System Issues Locate unauthorized changes; audit software; file system tuning and repair; file recovery Disk Issues Rescuing LVM volumes; maintenance of LUKS-encrypted volumes Networking Issues Manual configuration of network cards; connectivity issues; network diagnostic tools; monitor packets; tune kernel parameters; troubleshoot SAN communication Application Issues An overview of tools and techniques for troubleshooting applications; some common application problems and how to solve them Security Issues Working effectively with (and not against) security tools, including SELinux, authentication, and firewall Red Hat Resources Support options; Knowledgebase; certified training; initiating support calls; TAM support; developer support; Bugzilla; support workflow; diagnostic and information-gathering tools
Experienced Linux system administrators who have responsibilities that include troubleshooting their enterprise Linux environment.
Red Hat System Administration I and II or Red Hat Certified System Administrator (RHCSA) Rapid Track Course RHCSA certification holder or equivalent experience Have system administration knowledge under Red Hat Enterprise Linux, including: Installation Service management (using service and chkconfig, for example) Basic system monitoring (using ps and top, and perhaps meminfo and the /proc file system) File system management (using fdisk and mkfs) Basic troubleshooting (including managing log files and perhaps the use of hardware probing tools, such as ethtool and lspci)
| Name | Code | Fee |
|---|---|---|
| Red Hat Linux Troubleshooting | - |
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