20347A Enabling and Managing Office 365




    5 Day(s) Course


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    Course Information

    20347a Enabling and Managing Office 365 certification meets the IT professionals’ demand who are involved in evaluating, planning, deploying, and operating office 365 services. It focuses on skills required to set up an Office 365 tenant, sustain it and its users.  

    Microsoft Office 365 is the easy-to-use software suite and offers a lot for your business. It facilitates the IT professional to work from anywhere and anytime on the device, paving the way for easy communication and collaboration with the team.  

    The certified IT professionals may serve in any of the industries like business services, financial services, manufacturing, energy, and, so forth. It facilitates for a smooth workflow between your clients and colleagues. That is, it is the must-have tool for the professional and the company in order to build recognition and market your business.

    Moreover, as the course comes under eligible Microsoft SATVs, one may fetch this ‘Enabling and Managing Office 365 Training at free of cost’ by redeeming the SATVs.

    Course Objective:

    On completion of this course, you will be able to

    • Plan an Office 365 deployment
    • Manage Office 365 users, groups, and licenses
    • Plan and configure client connectivity to Office 365
    • Plan and implement Office 365 ProPlus deployment
    • Plan and manage exchange online services, recipients and permissions
    • Plan and configure Sharepoint online and Office 365 collaboration solution
    • Monitor, review and troubleshoot Office 365 services
    • Plan and implement identity federation between on-premises AD DS and Azure AD


    Module 1: Planning and provisioning Office 365

    • Office 365 Overview
    • Office 365 tenant Provisioning
    • Pilot deployment planning

    Module 2: Managing Office 365 users and groups

    • Managing user accounts, licenses, and passwords
    • Managing authentication and security groups
    • Managing Office 365 users and groups
    • Configure administrative access

    Module 3: Configuring client connectivity to Microsoft Office 365

    • Office 365 clients planning
    • Planning and configuring connectivity

    Module 4: Planning and configuring directory synchronization

    • Planning and Preparation
    • Implementing by using Azure AD Connect
    • Managing Office 365 identities

    Module 5: Planning and deploying Office 365 ProPlus

    • User-driven Office 365 ProPlus deployments
    • Centralized deployments of Office 365 ProPlus
    • Office telemetry and reporting

    Module 6: Planning and managing Exchange Online recipients and permissions

    • Manage Exchange Online recipients
    • Plan & Configure Exchange Online permissions

    Module 7: Planning and configuring Exchange Online services

    • Email flow in Office 365
    • Email protection in Office 365
    • Client Access policies
    • Exchange online migration

    Module 8: Planning and deploying Skype for Business Online

    • Configure Skype for Business Online users and client connectivity
    • Voice integration with Skype

    Module 9: Planning and configuring SharePoint Online

    • SharePoint Online Services
    • SharePoint site collections
    • External user sharing

    Module 10: Planning and configuring a Office 365 collaboration solution

    • Yammer Enterprise
    • OneDrive for Business
    • Office 365 groups and Microsoft Teams

    Module 11: Planning and configuring rights management and compliance

    • Compliance features in Office 365: Overview and Management
    • Azure Rights Management in Office 365

    Module 12: Monitoring and troubleshooting Microsoft Office 365

    • Office 365 Troubleshooting
    • Office 365 service health monitoring

    Module 13: Planning and configuring identity federation

    • Identity Federation
    • AD FS Deployment
    • Implement hybrid solutions


    This is meant for IT professionals taking the exams

    • 70-346: Managing Office 365 Identities and Requirements
    • 70-347: Enabling Office 365 Services to obtain the MCSA: Office 365 certification.


    A minimum of two years of experience 

    • Administering the Windows Server OS; Windows Server 2012/later

    A minimum of one year experience in working with:

    • AD-DS
    • Name resolution including DNS
    • Certificates
    • Windows PowerShell
    • Exchange Server 2013

    Experience with Skype for Business Server 2015 & SharePoint Server 2013


    Name Code Fee
    Microsoft Certified Professional (MCP) - [70-347] 70-347 USD 127

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