55178A: Introduction to Microsoft Outlook 2016




    1 Day(s) Course


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    The Introduction to Microsoft Outlook 2016 training is a one-day class that is designed for students that will equip them on working with messages, calendars, and contacts.

    Completion of the course equips the participants with the following skill set:

    • Working with new features in Outlook
    • Working with calendars and contacts.
    • Using the Tell Me feature and other new features in 2016
    • Working with the Ribbon, Tabs, Groups, and Commands.
    • Working with the Backstage View.
    • Setting up accounts and work with messages.

    Module 1: The Outlook 2016 Interface

    In this module, participants will learn to work with the Ribbon, tabs, groups, commands, and the Backstage view.


    • Overview of the Outlook Interface
    • The Ribbon
    • Tabs, Groups, and Commands on the Ribbon
    • The Backstage View (File Menu)

    Module 2: Performing Popular Tasks in Outlook 2016

    In this module, participants will learn to perform a variety of basic tasks in Microsoft Outlook 2016.


    • Set Up an Email Account
    • Open Email Messages
    • Reply to and Forward Email Messages
    • Preview and Save an Attachment
    • Save a Message in an Alternate Format
    • Print a Message
    • Delete a Message

    Exercise: Setting Up an Email Account
    Exercise: Opening and Replying to a Message

    Module 3: Working with Messages

    In this module, participants will learn to work with messages in Microsoft Outlook 2016.


    • Compose a Message
    • Add an Attachment
    • Add Voting Options
    • Check Spelling and Grammar
    • Format Text
    • Use Microsoft Word to Edit Messages
    • Insert a Hyperlink or Image in a Message
    • Send a Message

    Exercise: Creating and Sending a New Message

    Module 4: Working with the Calendar

    In this module, participants will learn to work with the Calendar in Microsoft Outlook 2016.


    • Change Your Calendar View
    • Set Up Availability Status
    • Print Your Schedule
    • Share Your Calendar
    • Schedule a Meeting
    • Make Updates to Meetings
    • Cancel a Meeting
    • Reply to a Meeting Invitation
    • Schedule an Appointment
    • Make Updates to an Appointment
    • Create Calendar Groups
    • Delete a Calendar
    • Work with Calendar Items
    • Use Multiple Calendars

    Exercise: Setting Up Your Calendar
    Exercise: Scheduling a Meeting

    Module 5: Organizing Contacts

    In this module, participants will learn how to organize contacts in Microsoft Outlook 2016.


    • Add, Delete, Import, and Print a Contact
    • Update a Contact
    • Locate a Contact
    • Sort Contacts
    • Work with Contact Groups
    • Manage Multiple Address Books
    • Perform a Mail Merge

    Exercise: Adding and Updating a Contact
    Exercise: Performing a Mail Merge

    Module 6: New Features in Outlook 2016

    This module explains how to use some new features in Microsoft Outlook 2016.


    • Tell Me
    • Improvements to Attachments
    • New Chinese and Japanese Fonts
    • The Email Address Internationalization (EAI) Feature

    This course is intended for individuals who possess a fundamental understanding and working knowledge of Microsoft Outlook 2016 and are keen to learn the skills covered in this course in the 2016 interface.

    Any novice can take this course irrespective of their domain.

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