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This training provides participants with tools and information to help them better understand how processes can be implemented in Microsoft Dynamics CRM 2011
Module 1: INTRODUCTION TO PROCESSES
One of the most powerful features of Microsoft Dynamics CRM 2011 is the automation of processes, providing the following benefits for organizations:
This course is intended for Microsoft Dynamics CRM System Administrators and Customizers, as well as Business Managers who want to find out how to automate business processes.
Before attending this course, students must have: Experience using Microsoft Dynamics CRM 4.0 or Microsoft Dynamics CRM 2011
| Name | Code | Fee |
|---|---|---|
| Microsoft Certified Professional (MCP) - [] | USD 127 |
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